PRIVACY STATEMENT

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1. Thinkific

Our Essential Speaking (the Company) courses and course site (Website) is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allows us to create, store and give you access to our free and paid online courses upon your registration for them.

2. Age of Consent

You must be least 18 years of age or older and warrant that you are of legal age to form a binding contract with the Company to use the Company Websites. By using this Essential Speaking Website on Thinkific, you represent and warrant that you are 18 years of age or older and that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the website.

3. What information do we collect?

Information you give us voluntarily. When you enroll as a student or subscriber (“learner”) for one of Doreen Hamilton's Essential Speaking courses on Thinkific, or related courses, as part of the enrolling process, we collect the personal information you give us such as your name and email address.

Information that is collected automatically. Thinkific will also collect your IP address for purposes such as authentication, and as you enroll and progress through a course, it will also collect information about the pages you visit, your progress through the course and other student activities like your quiz scores, survey results, and discussion contributions.

4. What do we do with the information we collect from you?

We keep your email address and other data we collect confidential. We do not sell, rent or lease your data to anyone.

The information you provide us, and the information that is collected automatically, is used to enroll and present our courses on Thinkific and its contents to you, and to provide you with information along with offers for products and services we believe might interest you. It is also used to provide you with information about your courses, to provide customer service and to carry out our business activities. We collect as little personal information as possible to accomplish these objectives.

If you choose to communicate with us through email, we may retain your email address, the content of your email messages, and our responses. We provide the same protections for these electronic communications as we do for the information you provide when you sign up through any of our forms, register for the website, make a purchase on the site or any information we receive online or through the telephone or mail.

When you provide us with personal information to become a learner on our Essential Speaking course site on Thinkific, make a purchase, or participate in the course, you imply that you consent to our collecting it and using it for that specific reason only.

We may send you emails about our site and related course(s), registration, course content, your course progress or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

We are in compliance with the CAN-SPAM Act, which mandates that all e-mails sent from our organization clearly state who the e-mail is from, how to contact the sender, and simple, specific information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Should you wish to no longer receive our updates, news and time-sensitive offers or other promotional matters, you can opt-out of receiving communications from us and our partners by clicking the unsubscribe link at the bottom of any e-mail you receive from us at anytime.

5. We deliver our emails to you using MailChimp, a third-party online email marketing platform and service.

MailChimp (the “Services”) operated by The Rocket Science Group LLC, is a company headquartered in the State of Georgia in the UNITED STATES (“we,” “us,” “our,” and “MailChimp”).

When you enroll for a free or paid course, the information you provide us, such as your name and email address, are also transmitted to MailChimp using a secure connection. It is stored and used to enable us to create, deliver and evaluate the effectiveness of our communication with you via email. It also provides other related services, such as real-time data analytics so that we can learn how to improve our communications with you.

Click here to learn more about MailChimp Services.

MailChimp and its partners may use various technologies to collect and store information when you receive and interact with email communications sent to you by The Essential Speaking Institute. This may include using cookies and similar tracking technologies, such as pixels and web beacons. For example, MailChimp may use web beacons when sending emails to you on our behalf. These web beacons track certain behavior such as whether the email sent through the Services was delivered and opened, and whether links within the email were clicked. They also allow us to collect information such as your IP address, browser, email client type and other similar details.

We use this information to measure the performance of our email campaigns and to gather analytics information MailChimp provides to enhance the effectiveness of our Services. Reports from MailChimp are also available to us when we send email to you, so we may collect and review that information. Click here to review MailChimp’s policy for their use of cookies and other tracking information and tools on their Cookies Policies.

Click here to learn more about MailChimp compliance with GDPR, CAN-SPAM regulations and the data protection provisions on their privacy policy.

6. How do I withdraw my consent?

After you enroll in one of our courses or opt-in to receive Essential Speaking updates, news and time-sensitive offers, if you change your mind about receiving our emails, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by clicking the unsubscribe link at the bottom of every email you receive from us. You can also contact us via email at doreen@essentialspeaking.com or by mail at Essential Speaking, 1700 Solano Ave. Berkeley, CA 94707.

7. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

8. Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

9. Payment:

When you make a purchase on our site, we use PayPal, Inc., a third-party payment processor to process your payment using either your PayPal account or a credit or debit card.

The operating company of PayPal is PayPal, Inc., PayPal Corporate, 2211 North First St., San Jose, CA. The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

When you enroll and click the button to pay for the course, you will be transferred to PayPal through a secure encrypted connection where you will submit your payment information. You can pay using your PayPal account where you will sign in and use either your PayPal balance or a credit card to fund your purchase. If you do not have a PayPal account, you can pay by credit card. All credit card and payment information is submitted and processed on PayPal.

On PayPal, your payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

The personal data transmitted from our Thinkific site to PayPal is usually first name, last name, email address, and IP address. Any other personal information required for payment processing will be submitted and processed on the PayPal website and is subject to PayPal's Privacy Policy ( https://www.paypal.com/us/webapps/mpp/ua/privacy-f... ). The processing of the purchase contract requires such personal data, which are in connection with the respective order.

The personal data transmitted to PayPal from the Essential Speaking course site on Thinkific is used for payment processing and fraud prevention. The personal data exchanged between PayPal and the Company for the processing of the data will be transmitted by PayPal to economic credit agencies. This transmission is intended for identity and creditworthiness checks.

PayPal will, if necessary, pass on personal data to affiliates and service providers or subcontractors to the extent that this is necessary to fulfill contractual obligations or for data to be processed in the order.

You can revoke consent for the handling of personal data at any time from PayPal. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing.

Learn more about the PayPal Privacy Policy.

10. Links

When you click on links on our course site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

11. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. Your data is stored on a secure server behind a firewall.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

For more insight, you can review the Thinkific Terms of Service or Privacy Statement.

12. Cookies

Thinkific uses cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website, to customize our website content for you and provide a more personalized experience as you move through the courses.

You can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

We use cookies to recognize your device and provide you with a personalized experience.

We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.

Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you ads related to your interests. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.

Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.

13. Web Analysis Tools

Google Analytics (with anonymization function):

The Company has integrated the component of Google Analytics (with the anonymizer function). We use Google Analytics as a statistical analysis tool and may use additional web analysis tools that are built into the Essential Speaking website to measure and collect anonymous session information.

The Company uses, through Google Analytics, the application "_gat. _anonymizeIp". By means of this application your IP address is shortened by Google and is made anonymous when accessing our Essential Speaking course site on Thinkific.

Google Analytics collects, gathers, and analyzes the technical, anonymous data about the behavior of visitors on the Company websites. More specifically, it collects anonymous data about the referring website (the website from which you came), which individual pages were visited, how often and the length of time an individual page was viewed. Web analytics are mainly used for the optimization of our websites and in order to carry out a cost-benefit analysis of online advertising.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

Google uses the collected data and information, inter alia, to evaluate the use of our website and to provide us with online reports which show the activities on our websites. For example, we can see which pages and posts people engage with longer and which ones people leave quickly. This information helps us troubleshoot and revise pages and posts to provide a better customer experience. In addition, Google Analytics helps us evaluate the effectiveness of our ads for our courses. For example, if we ran an ad to encourage people to learn more and sign up for one of our courses, Google Analytics will show us whether people clicked on the ad and came to a specific page on our site to learn more and then to choose to sign up. This is essential for helping us complete a cost-benefit analysis for our advertising and for the settlement of commissions to Google for such advertising.

For the data collection and tracking purposes outlined above, Google Analytics places a cookie on your computer or device. A cookie is a very small text file that contains a unique identifier which is used to track and analyze how our site is being used. A cookie also stores personal information, such as the access time, the location from which the access was made, and the frequency of your visits to our Essential Speaking Course site on Thinkific.

As you visit individual pages of this site, your browser on the device you are using automatically submits data through the Google Analytics component to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the anonymized technical procedure to third parties.

You can prevent the setting of cookies on your computer by changing a setting on your web browser to deny the setting of cookies. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs. However, please note that preventing the setting of cookies can break or disrupt your experience on certain websites, some types of content may not be displayed to you, and the ads shown to you on the Internet may not be as personalized to your interests.

You can eliminate the collection of data that are generated by Google Analytics, which is related to the use of this website, as well as the processing of this data by Google, or to prevent the collection of it in the future. For this purpose, you must download this Google Analytics Opt-Out Browser Add-on and install it. This browser add-on tells Google Analytics through a JavaScript, that any data and information about the visits of Internet pages may not be transmitted to Google Analytics. The installation of the browser add-ons is considered an objection by Google. If your computer's hard drive and operating system is later deleted, formatted, or newly installed, then you must reinstall the browser add-ons to disable Google Analytics. If you uninstall the browser add-on, or it is disabled, you can reinstall or reactivate the browser add-ons.

Further information and the applicable data protection provisions of Google may be viewed by clicking here to see the Google privacy policy and clicking here to see the Google Terms of Service.

Click here to learn more about Google Analytics.

8. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact doreen@essentialspeaking.com or by mail at:

Essential Speaking

1700 Solano Ave.

Berkeley, CA 94707

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